Privacy Policy

Who we are

Off The Ground Marketing is a digital marketing agency specialising in aviation, with additional support for aerospace and adjacent technical sectors. Our website address is: www.offthegroundmarketing.com. We can be contacted at info@offthegroundmarketing.com.

What data we collect and why

We collect information you voluntarily provide when you:

• Submit an enquiry or proposal request through our contact form
• Request a website audit through our audit funnel
• Send us an email directly
• Subscribe to our newsletter or blog updates

This data typically includes your name, email address, company name, and any details you choose to share about your business needs. We use this information solely to respond to your enquiry and, where you have given permission, to send you relevant updates.

If you request a website audit, we store the website URL you submit, the business context you provide, and your contact details so we can deliver the audit, generate a private report link, and send follow-up email about related services.

Contact forms

Our contact form is powered by Go High Level (GHL), a third-party CRM platform. When you submit a form, your data is stored securely in GHL and used exclusively by Off The Ground Marketing to follow up on your enquiry. We do not sell or share your data with third parties for marketing purposes.

Audit requests may also include a hosted report link that is delivered through Go High Level so we can track delivery, follow-up, and related customer activity in one place.

Analytics

We use Google Analytics, Google Ads conversion measurement, Vercel Analytics, and SearchAtlas to understand how visitors find and use the website and which campaigns produce genuine enquiries. Depending on your location and privacy choice, this may include page, referrer, campaign, approximate location, browser, device, and pseudonymous session data. When you submit an enquiry, we may retain first-touch campaign parameters and Google click identifiers with that lead so we can reconcile advertising activity to real business outcomes. We do not place your name, email address, or message content into Google Analytics events.

Cookies

The website uses essential storage and, where permitted, first-party analytics and advertising-measurement cookies or similar browser storage. Visitors in regions where a privacy choice is required can allow or decline non-essential storage through the on-page controls and change that choice later. When non-essential storage is declined, Google tags receive the denied consent state and do not store Analytics or Ads identifiers. Embedded third-party content, such as videos or maps, may apply its own storage under the provider's privacy terms.

How long we keep your data

We retain enquiry data for as long as is necessary to manage the business relationship. If you would like your data deleted, please contact us at the email address above and we will action your request promptly.

Your rights

If you are located in the UK or EU, you have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Lodge a complaint with the ICO (UK) or your local supervisory authority

To exercise any of these rights, email us at info@offthegroundmarketing.com.

Third-party links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact

For any privacy-related questions, please contact us at info@offthegroundmarketing.com.