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Case Study

North American charter operatorNorth AmericaPPCLanding PagesSEO

Each qualified charter lead now costs $4.20, down from $180

A North American charter operator was burning budget on Google Ads set to show for almost any loosely related search, with no tracking of which clicks became enquiries and one generic landing page. We rebuilt the campaigns by charter type and route, built a landing page for each segment, and set up tracking that ties every lead to its source. Cost per qualified lead fell 97% within the first billing cycle.

Private charter jet on the tarmac ready for passenger boarding — North American charter operator case study
$4.20 cost per lead97% lower cost per lead4.8★ ad quality score

The challenge

What a North American charter operator needed to solve

The operator was running a single broad-match Google Ads campaign (ads shown for loosely related searches) pointing every click at one generic "charter quote" landing page, with no conversion tracking in the ad account or on the site. Spend was going to empty-leg shoppers, tyre-kickers, and competitor brand traffic in roughly equal measure, and the internal team had no reliable way to tell which dollars were producing charter enquiries.

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Our approach

How the engagement was delivered

1

Discovery

Audited the existing Google Ads account structure, search-term reports, and landing page. Split the charter demand into private jet, group charter, and empty-leg or route-specific searches.

2

Rebuild

Restructured Google Ads into campaigns and ad groups by charter type and route instead of one catch-all campaign. Added negative-keyword lists to stop spend leaking to hobby and empty-leg-only shoppers.

3

Landing pages

Built a landing page for each charter segment, each with its own copy, aircraft options, and a single quote-request form designed to qualify the enquiry rather than maximise volume.

4

Lead tracking

Implemented GA4 and Google Ads conversion tracking end-to-end, including server-side quote form events, so every lead could be traced back to the campaign, ad group, and landing page that produced it.

Timeline

Week 1–2: account and landing-page audit. Week 3–5: Google Ads restructure, landing-page builds, and conversion tracking deployment. Week 6 onward: ongoing bid and negative-keyword adjustments against measured cost-per-lead data.

Results

What the work produced

Real engagement. The client's identity is withheld.

$4.20

Cost per qualified lead

Cost per qualified lead settled at $4.20 inside the first full billing cycle after the restructure.

97%

Lower cost per lead

Down from roughly $180 per lead on the previous broad-match setup, a 97% reduction on like-for-like qualified leads.

4.8★

Ad quality score

Averaged 4.8 across the charter-type campaigns once the landing pages matched the ads.

End-to-end

Every lead traced to its source

Every charter enquiry can now be traced back to the campaign, ad group, keyword, and landing page that produced it.

Per charter type

Campaign structure

Private jet, group charter, and route-specific empty-leg demand each got their own campaign, budget ceiling, and landing page.

Your sector

Want results like these for your charter operation?

See how we approach charter operation marketing — positioning, SEO, website, and lead flow — on our dedicated sector page.

Your turn

Want results like these?

Tell us about the operation. A written plan is there if you want one — by email, and a call only if you ask.